Retail and Ecommerce
Whether clothing or food, electronics, or digitized goods, UXSSR can help retail and ecommerce businesses level up.
Our track record


We increased employee happiness in a large grocery store by redesigning their sales experience.
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We increased a grocery chain’s LTV ratio after studying their customers journey from brand discovery to loyalty.
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We helped a struggling local clothing brand survive by aligning their online and offline experience with their brand.
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We’ve boosted marketing campaigns by identifying influencers that ignite change among specific audiences.
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We increased a retail chain’s LTV ratio by determining their level of customer centricity vis-a-vis competitors.
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We helped a grocery chain ramp up for their IPO by designing barrier-free online and offline experiences using accessibility best practices.
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We boosted a grocery store’s profits and reduced its costs by including growth forecasts in dark stores and online deliveries in their strategy.
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We helped a retail chain understand the underlying needs of its audience and develop its brand when socio-demographic targeting no longer worked.
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We helped a repair business reach #1 in a new niche by developing a new strategy based on competitor research.
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We optimized the internal processes of a home goods store by balancing the automation of repetitive tasks with ESG responsibilities.
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We significantly increased a grocery chain’s online and offline conversion rates by identifying cart abandonment triggers and redesigning the customer experience.
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We helped an online wellness products business define its target audience and verify its alignment with its brand values.
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We created subscription terms for a business selling children’s products that incentivize new customers to switch from competitors.
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We’ve designed customer experience in the metaverse including the creation, buying, and selling of digital tokenized goods including digital clothes, skills and NFT’s.
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